Shipping Policy

At Mehran Shoes, we are committed to delivering your order quickly, safely, and reliably. Please read our shipping policy below for complete details.

1. Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and public holidays).

Once your order is processed, you will receive an order confirmation along with your shipping details.

2. Shipping Time

Shipping times may vary depending on your location:

• Nationwide Shipping in Pakistan: 3–5 business days
• Remote Areas: 5–7 business days

Delivery times are estimated and may be affected by weather conditions, public holidays, or courier delays.

3. Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and order details.

We may also offer free shipping promotions on selected products or minimum order values during special sales.

4. Tracking Your Order

Once your order is shipped, you will receive tracking details via SMS or phone confirmation so you can follow your shipment.

If tracking updates take time to appear, please allow 24–48 hours after dispatch.

5. Delivery Issues

If your package is delayed, lost, or marked as delivered but not received, please contact our support team within 7 days of the delivery update.

We will help you coordinate with the courier service and resolve the issue as quickly as possible.

6. Incorrect Address

Please make sure your shipping address and contact details are correct at checkout.

If the address provided is incorrect or incomplete, we are not responsible for delivery failure. If the order is returned to us, additional shipping charges may apply for re-delivery.

7. Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan for customer convenience.

Please ensure someone is available to receive and pay for the order at the time of delivery.

8. Contact Us

If you have any questions regarding shipping, please contact us:

📞 Phone: +92 3045246061